Human-Centered Design for Creating Solutions
More recently, human-centered design (HCD) has gained popularity as a means for organizations to connect more deeply with their stakeholders and design “people-focused” solutions. Challenging the notion that design thinking is just for the creative fields, this...
read morePublic Works Partners at the Change Capital Fund Forum: Smart Organizations/Strong Neighborhoods
Public Works Partners was proud to participate in the Change Capital Fund (CCF) Forum, Smart Organizations/Strong Neighborhoods, on February 28. The Forum provided reflection and provoked discussion on CCF-funded community development corporations and their impact on...
read moreSupporting Trenton’s Master Plan in time for the City’s 250th Anniversary
The City of Trenton is looking ahead to a new chapter as a leading 21st-century city. In time for the 250th anniversary of its incorporation in 2042, the City envisions playing a role as a key economic and cultural hub in the region, built on education, arts, and...
read moreGrowing Conscious Consumerism: Understanding the Rent-to-Own Industry in NYC
For our workforce development colleagues: you know the importance of financial education and empowerment in positioning your participants to maintain jobs and build sustainable employment. However, protecting the communities you work with from predatory financing and...
read moreWant to learn how Customer Journey Mapping can enhance your programs?
Sign up for our training. On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a technique for understanding how clients move through your services, and...
read moreWalk A Mile In A Business Owner’s Shoes
As a small business ourselves, we understand the power of well-designed support for business growth. Last year, we supported the NYC Department of Small Business Services’ Small Business First Initiative to help streamline the way the City interacts with business...
read moreRecipe for Metrics Success
Across our work, we aim to strengthen organizations that strengthen communities. But, to know if we are strengthening an organization or it is in turn strengthening a community, there has to be a clearly defined method for measuring impact. When thinking about how to...
read moreStrategic Planning the Public Works Way: Collaborative, Actionable, Measurable
Public Works is thrilled to be sharing our approach to strategic planning this month on a panel at New York Nonprofit Media’s event, Nonprofit BoardCon. This event will bring together board members and senior leaders from New York City nonprofits to discuss strategies...
read moreFactoring Client Experience into Service Delivery: How Journey Mapping Enhances Service Design
As a firm, we aim to continuously identify and integrate new ways of thinking that will enhance our services. Most recently, we are exploring human-centered design and how we can apply this problem-solving process to the core of our client work. Pioneered in the 90’s...
read moreLocal Business Engagement with a Purpose – Creating Actionable, Sustainable Development Plans
Last week, our client the Long Island City Partnership released the first phase of the first-ever Long Island City Comprehensive Plan. This report presents findings from a wide-ranging research effort, and recommends strategies for guiding LIC’s development to not...
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