December Newsletter
2017 has been one for the books, and we were glad to cap it off with some exciting outcomes from our work facilitating stakeholder engagement and planning processes that help strengthen communities. We’re also glad to take this moment to send holiday cheer and wishes...
read moreNovember Newsletter: Things We’re Thankful For
It’s nearly Thanksgiving and we’re grateful for fun projects, amazing partners, and the opportunity to help strengthen communities. We’ve had the privilege to work on two recent program evaluations to help nonprofit clients assess service outcomes, refine strategy,...
read morePublic Works at the 2017 MAS Summit
In October, we participated in the Municipal Art Society's Annual Summit, focusing on ways stakeholder engagement can help communities participate in and prepare for large-scale, urban shifts. This year's theme - Pushing the Limits - challenged attendees to consider...
read moreOctober 2017 Newsletter: Risks of Rent-to-Own Purchases | New CUF Report | What We’re Reading
This month found us conducting a secret-shopper survey and launching new trainings, plus participating on civic communication panels and bringing on new communications staff. We’re also very excited to see recent releases from our colleagues at the Center for an Urban...
read moreSeptember Newsletter: Launching a New Training – Strategic Planning for City Agencies
It’s no secret that having a roadmap for your organization or program is tremendously useful in defining objectives. However, we know that setting aside time to develop and track a plan is often a challenge for teams already busy delivering services and overseeing...
read moreAugust 2017 Newsletter: Invigorating Downtowns
This summer, we’re connecting urban development plans with local job creation strategies, and integrating stakeholder input as major investment unfolds. We’ve had the opportunity to support revitalization and master planning efforts over the past few months. Take a...
read moreJuly 2017 Newsletter: Combating Poverty | Supporting the Garment Industry | 2nd-Grader Focus Groups
Evaluating Collective Efforts to Reduce Poverty In our third year supporting the Change Capital Fund – a collaboration of 17 foundations and financial institutions dedicated to the revitalization of distressed New York City neighborhoods – our impact analysis showed...
read moreJune 2017 Newsletter: Join our CXJM training | Small Business Supports | Summer Happenings
Want to learn how Customer Journey Mapping can enhance your programs? Sign up for our training. On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a...
read moreWant to learn how Customer Journey Mapping can enhance your programs?
Sign up for our training. On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a technique for understanding how clients move through your services, and...
read moreMarch 2017 Newsletter: Sharing and Building Our Skills
Sharing our skills: Director Allison Quigney and Manager Moe Magali facilitated a two-part session at NYATEP’s Youth Academy on integrating design thinking into youth workforce programs. Participants explored how design thinking – in laymen’s terms, a problem-solving...
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