Cities for Financial Empowerment Fund

January Newsletter: Our 2017 Snap Shot, and Open Roles in 2018

We’re reflecting on our work last year:

And, we’re hiring for a Senior Manager to join our team this year:

We’re looking for a strategic and analytical leader to design and execute high-profile client engagements, including working with public sector agencies and major nonprofit organizations. This is a great opportunity for someone interested in helping grow a small business, cultivating new clients, and delivering dynamic consulting engagements. The ideal Senior Manager should be innovative and entrepreneurial, a superb communicator, and an adept manager with 8-10 years of progressive professional experience. We are looking for someone with significant expertise in their policy field and/or in organizational management strategies.

Please read the job posting for complete details, and send interested parties our way.

November Newsletter: Things We’re Thankful For

It’s nearly Thanksgiving and we’re grateful for fun projects, amazing partners, and the opportunity to help strengthen communities. We’ve had the privilege to work on two recent program evaluations to help nonprofit clients assess service outcomes, refine strategy, and identify opportunities to increase programmatic impact. We’re also glad to be partnering with Public School to offer strategic planning training for City agencies, and to have participated in the Cities for Financial Empowerment Fund’s Summer Jobs Connect Convening to discuss strategies for helping youth in summer employment programs build financial habits to prepare for long-term financial success.

We evaluate programs and strategies to drive organizational health and increased impact.

We recently completed an effort with the Osborne Association, to update their workforce organizational structure and develop new programmatic tools for a sector-based strategy. Osborne has served currently and formerly incarcerated individuals and their families for over 80 years, and sought to enhance its sectoral employment strategy to connect more clients with meaningful, sustainable employment. We conducted an assessment and provided a set of recommendations to support employer engagement and improve the coordination of job seeker supports across different programs within Osborne. We applied design thinking methods and worked closely with various levels of staff to develop program workflows, standard operating procedures for front-line staff, a resourcing structure, and other tools to position the Osborne team to manage employer relationships and serve clients in a sector-based strategy.

We’ve just begun working with Lincoln Center Education to evaluate its Scholars Program, a teacher training model that educates and places art teachers in New York City public schools. We’re working closely with current Scholars and alumni, program partners, and public school stakeholders to gain a nuanced understanding of the program components that drive success. By pairing quantitative and qualitative analysis, we are supporting LCE to measure outcomes and identify strategies for enhancing Scholars’ training as well as the impact they have through their school placements and ongoing careers in arts education.

We had a blast at the first-ever Summer Jobs Connect Convening, exploring best practices for incorporating financial empowerment into youth programming.

Last week, we joined our colleagues from the Cities for Financial Empowerment Fund and youth-focused service providers from across the country for the Summer Jobs Connect Convening. Summer Jobs Connect is a national initiative that integrates safe banking products, services, and education for young adults participating in municipally-led summer employment programs. Principal Celeste Frye had the opportunity to present our research on how SJC participants perceive mainstream financial services and plan to use them, including findings from surveying 3,200 program participants and conducting focus groups in eight partner cities. The results of our analysis are also featured in CFE’s newly released report Summer Jobs Connect: Where Strong Financial Futures Begin. Take a look to learn more about ways service providers and government agencies can most effectively make banking products available through summer youth employment programming to help youth learn how to budget and save, and start on a path for long-term financial stability.

We’re offering a new strategic planning training for City agencies.
Been thinking about starting the new year with a fresh strategic plan, but not sure where to get started? We’ve recently launched a training with Public School that will give your team the tools to set a vision, align activities to achieve that vision, and establish an implementation plan. Learn more and contact us to see how our training could support your agency.


June 2017 Newsletter: Join our CXJM training | Small Business Supports | Summer Happenings

Want to learn how Customer Journey Mapping can enhance your programs? Sign up for our training.

On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a technique for understanding how clients move through your services, and a great way to identify opportunities to enhance services in ways that address client needs. During this training, workforce practitioners will learn how to problem-solve in real time based on customer feedback on what’s working well and where pain points exist. We will share tools and resources to help your team redesign current services or design new ones through the journey mapping practice. Learn more and register today.

We’re helping design supports for business growth:

Last year, we supported the NYC Department of Small Business Services’ Small Business First Initiative to help streamline the way the City interacts with business owners. A large component of our work focused on designing programs and resources that more clearly communicate rules, and regulations and help business owners avoid common violations. Check out these supports now available:

  • Compliance Consultations: business owners can schedule a free site visit with an SBS Adviser to learn how to comply with City rules and subsequently avoid fines. According to reports from ABC 7, fines are down 40%!
  • Sidewalk Usage Guide: SBS offers many regulation- and industry-specific guides to educate business owners. We collaborated on their new Sidewalk Usage Guide, which breakdowns how the sidewalk in front of a storefront can and cannot be used. Trust us, you’ll never look at a sidewalk café quite the same way once you know what it took to get it there.

This summer, our team is growing:

Please join us in welcoming Favio Germán as Public Works’ new Project Coordinator. Favio is a graduate student at NYU’s Wagner School of Public Service focusing on Nonprofit Management. Previously, he served in the Peace Corps in Paraguay, where he facilitated the creation and development of community groups, and trained incoming volunteers as well as Paraguayan Government officials on community development, project management, and experiential training models. We know Favio’s passion for supporting community based organizations and extensive experience in stakeholder engagement and performance measurement will make him a tremendous addition to our team.

Clients in the news:

  • A Goodwill Outlet, located in a warehouse in Long Island City, was recently profiled in the New York Times for inspiring a sub-sector of competitive shopping and re-sale. With clothing sold in bulk and below Goodwill’s usual, already-discounted prices, shoppers – from fashion bloggers to new immigrants – gather daily to race for new items.
  • In May, Cities for Financial Empowerment Fund hosted its annual Bank On conference in Washington D.C. Among the day’s discussion topics, CFE Fund announced a new data portal pilot to collect information about certified accounts across the country, offered insights from the Summer Jobs Connect program informed by our research, and introduced new Bank On resources.

Contact Us

Mailing Address
99 Madison Avenue
Suite 403
New York, NY 10016
(347) 619-2892