Company Announcements

July 2017 Newsletter: Combating Poverty | Supporting the Garment Industry | 2nd-Grader Focus Groups

Evaluating Collective Efforts to Reduce Poverty

In our third year supporting the Change Capital Fund – a collaboration of 17 foundations and financial institutions dedicated to the revitalization of distressed New York City neighborhoods – our impact analysis showed increased service and improved outcomes across grantees and their participants. Since Year 1, grantee programs have seen an 81% growth in the number of individuals served. In Year 3, grantees – Cypress Hill Local Development Corporation (CHLDC)St. Nick’s Alliance (St. Nick’s)Fifth Avenue Committee’s Stronger Together (Stronger Together) and New Settlement Apartments (New Settlement) – served nearly 10,000 participants in workforce, education for children and youth, and adult education programs. 

We’ve supported CCF by helping grantees establish ongoing assessment and outcome evaluation systems, identify key common measures of poverty alleviation, and work with the City to access administrative data that will facilitate measurement of outcomes and public savings associated with each initiative. Read our full report on Year 3 to see more outcomes on wage increases and educational attainment.

Working with Stakeholders to Identify Opportunities to Support the NYC Garment Industry

This summer, we’ve been facilitating the Garment Industry Steering Committee convened by Borough President Gale A. Brewer, the NYC Economic Development Corporation, and Council Member Corey Johnson. The group – which brings together elected officials, City agencies, manufacturing business owners, designers, and other Garment Center stakeholders – is charged with identifying and planning for opportunities to advance NYC’s fashion and garment industries in preparation for a review of potential zoning changes for the Garment District in Midtown. We look forward to joining Committee Chairs in announcing outcomes from the group’s process later this summer.

Talking Arts Curriculum with 2nd Graders

We recently completed an engagement helping Lincoln Center Education identify opportunities to effectively integrate arts programming to increase school outcomes for students, parents, and teachers in Community District 7 in the Bronx. To determine ways LCE might adjust its curriculum that would stick with CSD 7 students, we needed to gather feedback from elementary school students directly – not your everyday focus group audience. We got creative with our facilitation strategy and structured the focus group discussion around a picture book, Quinito’s Neighborhood/El vecindario de Quinito. This book follows a young boy walking through his neighborhood and talking with family members and neighbors about different roles they play in the community. We used images from each page to discuss key interests with the 2nd graders, such as a mural to ask about the type of art they’ve seen in their neighborhood, as well as the type of art they like to make themselves. The tactic worked, and students provided a wealth of perspective on how they perceive their community, the arts, and how they most like to engage with both. We were able to glean valuable insights as LCE thinks through.

New Virtual Reality Lab to Create Jobs through New York Works

Photo credit: ​NYU Tandon School. Leaders from NYU, Lehman, the City of New York, and City Council join for the unveiling of the hub

We were excited to see the recent announcement from NYC EDC and MOME that the NYU Tandon School of Engineering has been selected to develop and operate a hub for virtual reality and augmented reality (VR/AR) at the Brooklyn Navy Yard with a workforce development center at CUNY Lehman College. We supported the workforce component of the proposal, which will help connect New Yorkers to over 500 newly created jobs through the lab over the next ten years, positioning New York as a leader in the VR/AR industry. We look forward to seeing the implementation unfold.

June 2017 Newsletter: Join our CXJM training | Small Business Supports | Summer Happenings

Want to learn how Customer Journey Mapping can enhance your programs? Sign up for our training.

On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a technique for understanding how clients move through your services, and a great way to identify opportunities to enhance services in ways that address client needs. During this training, workforce practitioners will learn how to problem-solve in real time based on customer feedback on what’s working well and where pain points exist. We will share tools and resources to help your team redesign current services or design new ones through the journey mapping practice. Learn more and register today.

We’re helping design supports for business growth:

Last year, we supported the NYC Department of Small Business Services’ Small Business First Initiative to help streamline the way the City interacts with business owners. A large component of our work focused on designing programs and resources that more clearly communicate rules, and regulations and help business owners avoid common violations. Check out these supports now available:

  • Compliance Consultations: business owners can schedule a free site visit with an SBS Adviser to learn how to comply with City rules and subsequently avoid fines. According to reports from ABC 7, fines are down 40%!
  • Sidewalk Usage Guide: SBS offers many regulation- and industry-specific guides to educate business owners. We collaborated on their new Sidewalk Usage Guide, which breakdowns how the sidewalk in front of a storefront can and cannot be used. Trust us, you’ll never look at a sidewalk café quite the same way once you know what it took to get it there.

This summer, our team is growing:

Please join us in welcoming Favio Germán as Public Works’ new Project Coordinator. Favio is a graduate student at NYU’s Wagner School of Public Service focusing on Nonprofit Management. Previously, he served in the Peace Corps in Paraguay, where he facilitated the creation and development of community groups, and trained incoming volunteers as well as Paraguayan Government officials on community development, project management, and experiential training models. We know Favio’s passion for supporting community based organizations and extensive experience in stakeholder engagement and performance measurement will make him a tremendous addition to our team.

Clients in the news:

  • A Goodwill Outlet, located in a warehouse in Long Island City, was recently profiled in the New York Times for inspiring a sub-sector of competitive shopping and re-sale. With clothing sold in bulk and below Goodwill’s usual, already-discounted prices, shoppers – from fashion bloggers to new immigrants – gather daily to race for new items.
  • In May, Cities for Financial Empowerment Fund hosted its annual Bank On conference in Washington D.C. Among the day’s discussion topics, CFE Fund announced a new data portal pilot to collect information about certified accounts across the country, offered insights from the Summer Jobs Connect program informed by our research, and introduced new Bank On resources.

Want to learn how Customer Journey Mapping can enhance your programs?

Sign up for our training.

On June 22, we’re partnering with the Workforce Professionals Training Institute for a half-day skills-building workshop on Customer Journey Mapping. Journey Mapping is a technique for understanding how clients move through your services, and a great way to identify opportunities to enhance services in ways that address client needs. During this training, workforce practitioners will learn how to problem-solve in real time based on customer feedback on what’s working well and where pain points exist. We will share tools and resources to help your team redesign current services or design new ones through the journey mapping practice.

 

In this workshop, you will:

  • Learn how to understand and diagnose client experience by developing user profiles;
  • Analyze findings to design new experiences or redesign existing process; and
  • Implement changes to your programs and services, while measuring results.

 

Intended Audience
Program Directors, Supervisors, Management Staff

Learn more and register today.

Contact Us

Mailing Address
99 Madison Avenue
Suite 403
New York, NY 10016
(347) 619-2892
info@publicworkspartners.com